Refund and Cancellation Policy

Thank you for choosing A.M.H. SCAFFOLDING SERVICES LIMITED.

As we provide professional scaffolding erection, installation, dismantling, and maintenance support services, this service differs from ordinary product sales. Therefore, this policy primarily applies to service appointment cancellations, project adjustments, confirmed service fees, and related equipment arrangements.

1. Company Information

Company Name:
A.M.H. SCAFFOLDING SERVICES LIMITED

Registered Address:
United Kingdom

Services Offered: Professional scaffolding erection, installation, dismantling, and construction project support services.

2. Service Cancellation Request

If you need to cancel a confirmed scaffolding erection service, please contact us as soon as possible.

Customers can submit cancellation requests within the following timeframes:

Cancellation requests can be submitted within 30 days before the service begins; For projects where personnel, equipment transportation, or site preparation have already begun, a cancellation fee may be assessed based on actual costs incurred.

Upon receiving the cancellation request, we will confirm the specific processing method with the customer.

3. Refund Time

Applications meeting refund conditions:

Refund Review Time: Review completed within 3-5 business days of receiving the application;

Refund Processing Time: Refund initiated within 3 business days of approval;
Actual arrival time may vary depending on the processing speed of the bank or payment institution.

4. Explanation of Opened or Used Equipment

If scaffolding-related equipment has been provided, transported, or prepared:

Opened equipment or materials do not necessarily affect the refund application;
Customers can still contact us to submit a refund or service adjustment request;
We will assess based on project progress, equipment status, and incurred service costs.

Please contact us as soon as possible after discovering any problems so that we can handle them promptly.

5. Refund Explanation After Service Commencement

If scaffolding erection services have already begun:

Completed service portions are generally not eligible for a full refund;

If there are uncompleted portions, we will assess the refundable amount based on the actual situation;

If service adjustments are necessary due to project changes confirmed by both parties, a solution will be negotiated with the customer.

6. Cancellation or Refund Request Method

To request service cancellation, a refund, or inquiries, please provide:

Customer Name;
Contact Information;
Project Address;
Service Appointment Information;
Reason for Refund or Cancellation.

Please contact us through the following methods:

A.M.H. SCAFFOLDING SERVICES LIMITED

Registered Address:
United Kingdom

Email:
info@amh-scaffoldingservices.uk

7. Returns/Equipment Return Arrangements

If scaffolding equipment or related items need to be returned:

Customers are not permitted to send equipment themselves;

Please contact us first to confirm the return arrangements;

We will arrange a suitable equipment recycling method based on the project location.

Return Address: Systems House Rhs Office 4, 1st Floor, 5 Horndon Industrial Estate, West Horndon, Essex, United Kingdom, CM13 3XL

8. Logistics and Transportation Impact

Due to the involvement of on-site transport and equipment scheduling in scaffolding services:

The following situations may affect the refund amount:

Equipment has been transported to the project site;

Staff has been deployed;

On-site preparation work has commenced;

Transportation or labor costs have been incurred.

We will handle the relevant costs fairly based on the actual circumstances.

9. Policy Updates

A.M.H. SCAFFOLDING SERVICES LIMITED reserves the right to adjust this refund and cancellation policy according to business needs, laws and regulations, or service procedures.

The latest version will be published on the website and will be effective from the date of publication.

Thank you for choosing A.M.H. SCAFFOLDING SERVICES LIMITED. We are committed to providing professional and reliable scaffolding erection and engineering support services to our UK clients.